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Evidence Guide: ICTSUS7236A - Manage improvements in ICT sustainability

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTSUS7236A - Manage improvements in ICT sustainability

What evidence can you provide to prove your understanding of each of the following citeria?

Critically analyse an organisation's ICT assets energy footprint

  1. Audit and assess level and type of use across the range of ICT devices, infrastructure and software
  2. Audit and establish baselines of ICT energy consumption and other elements contributing to the organisation's carbon footprint
  3. Assess ICT usage in relation to its contribution to the organisation's business goals and priorities
  4. Determine critical issues for the organisation relevant to ICT usage and carbon footprint
  5. Assess current ICT usage in relation to sustainable asset management
  6. Apply industry best practice where appropriate
Audit and assess level and type of use across the range of ICT devices, infrastructure and software

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Audit and establish baselines of ICT energy consumption and other elements contributing to the organisation's carbon footprint

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess ICT usage in relation to its contribution to the organisation's business goals and priorities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine critical issues for the organisation relevant to ICT usage and carbon footprint

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess current ICT usage in relation to sustainable asset management

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply industry best practice where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop ICT sustainability strategies and policy

  1. Include goals for reduction of sustainability impacts and equipment life cycle management approaches in organisational policy
  2. Check policy scope is consistent with industry standards and benchmarks and amend where necessary
  3. Ensure policy reflects the organisation's commitment to sustainability as an integral part of business planning and as a business opportunity
  4. Consult with stakeholders as an integral part of policy development, implementation and review processes
  5. Recommend policy options based on effectiveness, timeframes and cost
  6. Develop and produce strategies for implementation, monitoring, review and audit as part of the policy documentation.
Include goals for reduction of sustainability impacts and equipment life cycle management approaches in organisational policy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check policy scope is consistent with industry standards and benchmarks and amend where necessary

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure policy reflects the organisation's commitment to sustainability as an integral part of business planning and as a business opportunity

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consult with stakeholders as an integral part of policy development, implementation and review processes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recommend policy options based on effectiveness, timeframes and cost

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and produce strategies for implementation, monitoring, review and audit as part of the policy documentation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Formulate technical and behavioural solutions to improve ICT sustainability

  1. Determine and document hardware, software, network and interface requirements of solutions
  2. Develop strategies to improve sustainability outcomes including for example energy efficiency and alternative energy sources
  3. Develop guidelines for improving sustainability through asset management
  4. Document requirements, resource allocations, training needs and implementation timelines for selected strategies and obtain sign off from relevant stakeholders
Determine and document hardware, software, network and interface requirements of solutions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop strategies to improve sustainability outcomes including for example energy efficiency and alternative energy sources

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop guidelines for improving sustainability through asset management

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document requirements, resource allocations, training needs and implementation timelines for selected strategies and obtain sign off from relevant stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and evaluate sustainability data

  1. Develop criteria for measuring performance improvement
  2. Identify trends that may indicate the need for remedial action and use to promote continuous improvement of performance
  3. Modify policy and technical solutions in response to data analysis to ensure improvements are made
  4. Determine scope, frequency and method of monitoring and reporting in consultation with stakeholders
  5. Review data to ensure compliance with the management of sustainability and legislative requirements
  6. Document findings and present to stakeholders
Develop criteria for measuring performance improvement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify trends that may indicate the need for remedial action and use to promote continuous improvement of performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Modify policy and technical solutions in response to data analysis to ensure improvements are made

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine scope, frequency and method of monitoring and reporting in consultation with stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review data to ensure compliance with the management of sustainability and legislative requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document findings and present to stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

analyse patterns of ICT use

develop policy that complies with regulatory requirements

develop a workable implementation strategy

formulate solutions to reduce ICT-based emissions

develop measurable criteria for reviewing improvement.

Context of and specific resources for assessment

Assessment must ensure access to reference materials, resources and equipment updated regularly to meet rapid changes to technology:

relevant reports:

government

Intergovernmental Panel on Climate Change (IPCC)

scientific

conference papers

vendor white papers

resources, tools and networking equipment

suitable hardware and software

suitable bandwidth for internet connections

relevant legislation and regulations

manufacturers' technical specifications

relevant ISO standards.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the candidate formulating and carrying out sustainability measures in operations

review of analyses and solutions developed by the candidate

review of monitoring and evaluations completed by the candidate

oral or written questioning to assess required knowledge.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

ICTSUS7235A Use ICT to improve sustainability outcomes.

Aboriginal people and other people from a non-English speaking background may have second language issues.

Access must be provided to appropriate learning and assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Where applicable, physical resources should include equipment modified for people with special needs.

Required Skills and Knowledge

Required skills

analytical skills to research, analyse and present information

communication skills to consult with stakeholders

literacy skills to:

read and evaluate complex and formal documents, such as legislation and technical reports

prepare written reports and other documentation requiring precision of expression and language and structures suited to the intended audience

safety awareness skills to implement enterprise occupational health and safety (OHS) policy and procedures

technical skills to:

quantify sustainability objectives, targets, achievements and measures

use relevant systems and procedures to aid in the achievement of ICT sustainability

Required knowledge

energy efficiency and alternative energy sources

hazard identification and control

industry standards

IT:

hardware

interfacing

networking

software

legislation framework underpinning sustainability

policy development processes and practices

principles, practices and available tools and techniques of sustainability management in the ICT industry

relevant ISO standards

sustainability from a local, national and international perspective

sustainability including ecological, economic and social issues

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

ICT devices may include:

copies or multi-functional devises (MFDs)

laptops

PC peripherals

PCs

printer.

Infrastructure may include:

air-conditioned

cabling

data centre and IT facilities

data storage

power supply and distribution

router

server

switches.

Software may include:

business systems software:

customer relationship management (CRM)

environmental resource management (ERM)

in-house software

operating system

sink wrapped applications

web services.

Asset management may include:

deployment

disposal

operation

procurement:

product evaluation

product specification

purchasing cycles

vendor selection..

Best practice information may be found in:

publications

reports

research papers

white papers.

Sustainability impacts may include:

greenhouse gas emissions

resource consumption and disposal

social impacts.

Life cycle management may include:

asset management:

product evaluation

product specification

purchasing cycles

vendor selection

supplier chain:

design

manufacture

transportation.

Industry standards and benchmarks may include:

AS/NZ 3598:2000 (or latest revision)

BS EN 16001:2009Energy Management Systems

BSI BenchMark

Carbon Disclosure Project (CDP)

Dow Jones Sustainability Index (DJSI)

Global Reporting Initiative (GRI) G3 guidelines (telecommunications sector supplement)

ISO 14001 Environment AccountAbility AA1000 Assurance Standard (2008)

AS/NZ 3598:2000:

Level 1 consumption benchmark

Level 2 preliminary assessment

Level 3 economic analysis.

Stakeholders may include:

customers

federal government

local government

management

non-government organisations

shareholders

staff

state government

suppliers.

Strategies may include:

broadband networking

energy efficiency and conservation

location of facilities

power management

virtualisation.

Alternative energy sources may include:

cogeneration

fuel cells

other renewable sources

solar

wind.

Sustainability may include:

maximising utilisation

maximising value to business

reducing consumption.